Last updated: April 2026

1. Information We Collect

CertM8 Pty Ltd collects information you provide when creating an account, submitting compliance certificates, and using our services. This includes your name, email, phone number, business details, and credential data required for portal submissions.

2. How We Use Your Information

We use your information to provide our eCoC compliance automation services, process submissions to regulatory portals, and improve our AI extraction accuracy. We do not sell your personal information to third parties.

3. Data Security

All portal credentials are encrypted with AES-256 before storage. Data is hosted on Australian servers and is never transferred overseas. We implement industry-standard security measures to protect your information.

4. Data Retention

We retain your data for as long as your account is active. You may request deletion of your data at any time by contacting support.

5. Contact

For privacy enquiries, contact us at privacy@certm8.com.au